glasses on top of papers with words Terms and Conditions

Terms and Conditions

Effective Date: October/15/2025
Last Updated: October/15/2025

Welcome to The Stepmom Coach, owned and operated by Claudette Chenevert LLC (“we,” “our,” or “us”). By accessing or using our website at https://stepmomcoach.com, you agree to follow these Terms and Conditions (“Terms”). Please read them carefully before using our site, services, or purchasing any of our products.

If you do not agree to these Terms, please do not use our website or services.

1. Purpose and Acceptance

These Terms outline how you may use our website, online courses, coaching services, digital downloads, memberships, and other materials. By using this site, you agree to comply with these Terms and our Privacy Policy.

We may update these Terms occasionally. The latest version will always be posted here, and your continued use of the website means you accept any changes.

2. Who We Serve

This website and its content are intended for adults (18 years or older). You may use this site only for lawful purposes and in ways that do not infringe on the rights of others or restrict their use of the site.

3. Our Services and Content

All materials shared on The Stepmom Coach website—including blog posts, downloads, courses, videos, coaching materials, and community content—are for educational and informational purposes only.

While Claudette Chenevert is a certified coach, she is not providing therapy, medical, legal, or financial advice through this website or any related services. You are responsible for how you apply the information you receive.

4. Intellectual Property

All content on this website is the property of Claudette Chenevert LLC, unless otherwise stated. This includes text, graphics, logos, images, videos, course materials, and downloadable products.

You may not copy, reproduce, republish, or distribute our materials without written permission.
You are, however, welcome to share excerpts or blog posts publicly if proper credit and a direct link to the original post are included.

5. Purchases and Payments

When you purchase any product, course, or service, you agree to provide accurate payment and contact information. Prices are listed in U.S. dollars and may change at any time.

Refunds

All sales of digital products (such as PDFs, guides, and online courses) are final and non-refundable.
For physical products (such as books or journals), please contact us if your item arrives damaged or defective.

Coaching Sessions

Coaching sessions canceled with less than 24 hours’ notice will be forfeited. Rescheduling may be possible with more than 24 hours’ notice, subject to availability.

6. Memberships and Community Guidelines

If you join our membership community (such as the Heartbeat Stepmom Community or VIP programs), you agree to follow community guidelines that promote respect, kindness, and confidentiality.

We reserve the right to remove anyone who violates these guidelines, is disrespectful to others, or misuses the community spaces.

7. Disclaimer

All information provided through The Stepmom Coach is offered “as is” and without guarantees.
We make no representations or warranties about the accuracy, completeness, or suitability of the information provided.

You understand and agree that you use the website and services at your own risk.
We are not liable for any direct, indirect, or consequential damages arising from your use of the site, coaching, or materials.

8. Links to Other Websites

Our website may include links to third-party sites. These links are provided for convenience only. We are not responsible for the content, privacy practices, or accuracy of information on external sites.

9. Termination of Access

We reserve the right to suspend or terminate your access to the site or any service at any time, without notice, if you violate these Terms or engage in harmful behavior.

10. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict of law principles. Any disputes arising from these Terms shall be handled in Virginia courts or through arbitration as applicable.

11. Contact Information

If you have questions or concerns about these Terms, please contact us at:

Final Note

This site exists to educate, inspire, and support stepmoms and their families. By using it, you agree to treat this space—and others within it—with kindness, honesty, and respect.

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