Privacy Policy

PRIVACY NOTICE & COOKIES POLICY

Effective March 01, 2024

Here at Claudette Chenevert LLC, we want to let you know that we’re committed in maintaining the trust and confidence of our visitors to our website https://www.stepmomcoach.com.

It’s important that we let you know that Claudette Chenevert LLC is not and never has been in the business or practice of selling, renting or trading email list with other companies and businesses for marketing purposes. That has never been our philosophy or practice and will never be in the future.

We treat all information that our visitors share with us with upmost respect and security. Just to make it official, here is our Privacy Policy and Website Cookie (not the kind you eat) Policy for you to read.

This is an important document where we share lots of detailed information as to what we do with your information that we collect, why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. (You might want to take a moment to get something to drink while you’re reading this.)

Here you’ll find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter and/or free offers.

This Policy applies to Claudette Chenevert LLC’s use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site AND/OR You will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

Visitors to our Website

When someone visits https://www.stepmomcoach.com  we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

The website has been built using WordPress, which places one ‘session cookie’ on your computer when you arrive on the website. This is a session cookie which tells the website that you are the same person requesting the webpages, and not a new visitor to each page. This cookie does not identify you personally and is not linked to any other information we store about you. Further information is available in the WordPress Codex, see WordPress Cookies https://codex.wordpress.org/WordPress_Cookies

You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Information we may collect from you

The way we collect information about you is information that you have provided by filling in forms on our website www.stepmomcoach.com (our site.) This includes information provided at the time of requesting any free offer, signing up for programs and/or newsletters and/or filling out our popup forms, and/or subscribing to our service, posting and/or requesting information about Claudette Chenevert LLC and the content of this website.

If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you don’t have to respond to them.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How we use the information

The information that you share with us is used in the following ways:

  • To send you our newsletters on a weekly/monthly basis
  • To provide you with information, products and/or services that you request from us and which we feel may be of interest you
  • To notify you about any changes to our programs and/or services
  • To let you know of any upcoming programs or events that might be of interest to you
  • We do not sell, rent and/or share any information about our visitors to our website.

We use a third party provider, BirdSend, to deliver our newsletter and emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. For more information, please see BirdSend’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection Officer, Claudette Chenevert at admin@stepmomcoach.com

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to Your Personal Information

All emails sent through our Marketing List (handled by BirdSend) have an unsubscribe link at the bottom to remove your from our list and opt-out of any future emails. You can also unsubscribe from this list by emailing to our data protection officer, Claudette Chenevert at admin@stepmomcoach.com

You are entitled to view, amend, or delete the personal information that we hold. Email your request to admin@stepmomcoach.com

COOKIE POLICY

What are cookies?

As with most websites https://www.stepmomcoach.com uses cookies (not the kind you eat) to collect anonymous information about the browsing and purchasing behavior when you access this website via the same computer or device. Cookies are small data files which are places on your computer or other devices (including your smartphones and/or tablets) whenever you browse this website. They are used to ‘remember’ when your computer or device accesses our websites.  Cookies are essential for the effective operation of our websites and to help you shop with us online.

Information collected

Some cookies collect information about browsing and purchasing behavior when you access this website via the same computer or device.  This includes information about pages viewed, products purchased and your journey around a website.  These cookies can also be used to remember settings you created when commenting on a blog or watching a video. The information these cookies collect are anonymized and they cannot track your browsing activity on other websites.  We do not use cookies to collect or record information on your name, address or other contact details.  It is only used to improve how the website works.

What are cookies used for?

The main purposes for which cookies are used is for technical purposes essential to effective operation of our websites, particularly in relation to on-line transactions and site navigation. These cookies also remember choices you make to improve your experience while navigating our website. By using the Website, you agree that we can place these types of cookies on your device.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Third party cookies 

These cookies allow third parties to track the success of their application or customize the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

WordPress

The website has been built using WordPress, which places one ‘session cookie’ on your computer when you arrive on the website. This is a session cookie which tells the website that you are the same person requesting the webpages, and not a new visitor to each page. This cookie does not identify you personally and is not linked to any other information we store about you. Further information is available in the WordPress Codex, see WordPress Cookies. 

Paypal

Paypal uses the PYPF cookie to pass our information over to them when you click on a button to send us a payment. None of your personal data is captured on our site, all of it is submitted at the PayPal site. Paypal then shares your data so we know it was you who issued the payment to us. If you have cookies turned off, then our payment buttons may not work correctly.

Google Analytics

When someone visits www.stepmomcoach.com site, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. Further information is available at Google Analytics

To read more about cookies, you can go to http://www.allaboutcookies.org/

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use.   Further details on how to disable cookies for the most popular browsers are set out below: –

For Microsoft Internet Explorer:

  1. Choose the menu “tools” then “Internet Options”
  2. Click on the “privacy” tab
  3. Select the setting the appropriate setting

For Google Chrome:

  1. Choose Settings> Advanced
  2. Under “Privacy and security,” click “Content settings”.
  3. Click “Cookies”

For Safari:

  1. Choose Preferences > Privacy
  2. Click on “Remove all Website Data”

For Mozilla Firefox:

  1. Choose the menu “tools” then “Options”
  2. Click on the icon “privacy”
  3. Find the menu “cookie” and select the relevant options

Notice of changes to our Privacy Policy

Whenever there are changes that need to be done to our Privacy Policy, we will post them on this page and when appropriate, we will send you an email to let you know of the changes.

If you have any questions, comments and/or requests regarding this privacy policy, you can send an email to admin@stepmomcoach.com. Thank you.

About Claudette

CLAUDETTE CHENEVERT, aka The Stepmom Coach, works with women as they struggle to create a cohesive family life. As a speaker, author and stepfamily professional, Claudette mentors and guides stepmoms through the process of establishing a harmonious and thriving home life for their families.


Claudette offers one-on-one coaching and self-study programs for stepmoms. She is also a contributing writer for Stepmom Magazine.  

Her book The Stepmom's Book of Boundaries: How and Where to Draw the Line --for a Happier, Healthier Stepfamily?  as well as the companion card deck is a great tool in setting boundaries. Available on Amazon and her website.



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